Competition is the killer in many businesses. But that doesn’t mean an end to business – business success depends on the ability of business to adapt to changing circumstances. Given the fact that business environment is constantly changing and dynamic and that new business organizations keep entering industries while the industry landscape is in a constant state of flux on account of industry dynamics, it is inevitable that business keeps changing and evolving in its pursuit of market leadership and profitability.
However, to change just for the sake of change would not lead the business anywhere. Organizational change has to be systematic, change has to be systemic and change has to be strategic. Business strategy forms the core of business change and the framework within which business objectives need to be achieved. And any change in business has to fall in line with the overall business strategies – and the change has to be done at a deeper level so that it is effective and translates into business success in the market. Superficial changes to business are not only ineffective but are also counterproductive.
Change Management is a separate discipline in itself, in that it takes time and effort for the management to read the situation, identify the need for change, inculcate change in strategic planning and execute the change successfully through the echelons of organizational structure, down till the last employee in the organization. And human behavior is resistant to change – people like to get accustomed to their comfort zones and tend to stick to the status quo. Superficial changes would only lead to resistance from the cadres and in the face of increasing resistance, superficial changes fall back to the status quo. This, in turn, leads to loss of face and loss of credibility of the management, which would have to roll back its proposed changes or leave them unattended, with no follow-ups.
Organizational change has to be at the core of management – and at the outset, employees should be acclimatized to an organizational culture of change. Constant evolution is the name of the game and employees should look forward to change as exciting and filled with career opportunities. Scope for personal growth and professional development has to be incorporated into organizational change management initiatives so that employees realise the value of change.
Any change in the market as part of competitive strategy has to reflect the organizational culture and has to be done in the core of business and has to encompass all parts of the organization to be successful.